Privacy Policy

Effective January 1, 2026

Anchorstone Laredo Concrete and Masonry, laredoconcreteandmasonry.com, team@laredoconcreteandmasonry.com

Who this policy covers

This policy explains how Anchorstone Laredo Concrete and Masonry handles the information you share when you use our website, fill out our estimate form, call us or email us. We're a masonry contractor in Laredo, TX, and we only collect what we need to answer your questions, come out for an estimate and do the work you hire us for.

It applies to everything on our site, starting from the home page, and to the conversations that follow when you reach out. You can read more about our crew and how we work on our About page.

What information we collect

When you fill out our contact form, we collect what you type into it. That's usually your name, phone number, email address, the address of the job and a short description of the work, such as a cracked foundation, a chimney that needs repointing or a new paver driveway.

When you call or email us, we keep the details you give us so we don't have to ask you twice. If you send photos of the job, we keep those with your estimate.

When you browse the site, some information is collected automatically through cookies and basic analytics tools. This can include the pages you visit, how long you stay, the type of device and browser you use, the website that sent you here and a general location based on your internet connection. It doesn't tell us your name unless you give it to us.

How our contact form works

Our estimate form is run by an outside form service, so what you type is sent through that service before it reaches us. That company stores the submission on our behalf and handles it under its own privacy terms.

If you'd rather not use the form, you can call us at (956) 508-9135 and give us the same details over the phone.

Cookies and analytics

Cookies are small files your browser saves so a site can remember things between visits and so we can see which pages people actually use. We use that information to fix pages that are confusing and to understand what services people in Laredo are looking for.

You can block or delete cookies in your browser settings at any time. The site will still work, though some features may not remember your choices.

How we use your information

We use your information to reply to you, schedule an estimate, show up at the right address, prepare a written quote, do the job and follow up afterward if something needs attention.

We may also use it to keep our own business records, such as invoices and job notes. We won't add you to a mailing list or send you marketing messages unless you ask us to.

Who we share it with

We don't sell your personal information, and we don't rent or trade it to other businesses.

We share it only when we need to get the job done or run the business. That can mean the form service and analytics tools that run this site, a supplier who delivers materials to your address, our accountant for billing records, or a government office when the law requires it, such as when a permit application needs the job address.

How long we keep it

We keep your information as long as we need it to answer your request, finish your job and stand behind our work afterward. Job and billing records are kept longer because we need them for taxes and business records.

If you reached out but never hired us, we delete your details once they're no longer useful, and sooner if you ask. Analytics data is kept in summary form and isn't tied to your name.

Your choices and rights

You can ask us what information we have about you, ask us to correct anything that's wrong, or ask us to delete it. If we have to keep some records for legal or tax reasons, we'll tell you what we're keeping and why.

You can also ask us to stop contacting you at any time, and we'll honor that request right away.

How we protect your information

We limit who on our team can see your details to the people who need them to schedule and do your job. We use reputable services for our website and form, and we keep paper job records stored away from public view.

No website or email system is completely secure, so please don't send bank account or card numbers through our form or by email.

Children's privacy

Our website is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we find out we have, we'll delete it.

Changes to this policy

We may update this policy when we change how the site or our form works. The current version will always be posted on this page, so check back if you have questions about how your information is handled.

How to raise a privacy concern

If you have a question about your information or want to make a request, call us at (956) 508-9135 or reach us through our Contact page. We answer Monday through Friday from 6 AM to 11 PM and Saturday and Sunday from 7 AM to 11 PM.

Tell us what you need and how to reach you, and we'll reply within 1 business day to let you know what we found and what we've done about it.